Get started with email marketing.

Is this a subscription service?

No, Mailster is not a subscription-based service. You are entitled to use its features for a lifetime, regardless of whether your license is still valid. However, to receive updates and personalized support, you must have an active license. To continue receiving updates and support after your yearly license expires, you must renew your license.

Do you offer support?

We provide support exclusively through individual emails. We are happy to assist you with identifying and resolving plugin bugs and conflicts, as well as guiding you in using Mailster.

• Our knowledge base provides references and guides for various scenarios you may encounter.
• Our support experts on the Help Desk are available to address your more complex and technical issues.
• If you feel overwhelmed, the WordPress professionals at Codeable can provide coding support.

Can I use my own server to send emails?

Yes. In general, we recommend using a dedicated email provider for better deliverability.

Will Mailster slow down my site?

We developed Mailster with site performance in mind, striving to minimize its impact on your site speed.

Is there a free version available?

No. Mailster is premium only. You can test the plugin on our demo and we also offer a 14-day money-back guarantee.

Is Mailster GDPR Compliant?

Yes. We provide all the features out of the box to make Mailster compliant with European law.

While we can provide you with the tools, we cannot give you legal advice concerning GDPR compliance for your business.

Will this work with my theme?

Mailster has undergone testing with several WordPress themes, and it is expected to function well provided that your theme is coded properly. Should you encounter any issues, please do not hesitate to contact us and we will make every effort to resolve them.

What modes of payment do you accept?

We welcome payments from a variety of sources, including all major credit cards such as Visa, Mastercard, and American Express, as well as PayPal.

Can I code my own email templates?

Yes. Mailster uses a simple email template language that you can quickly adapt to your existing HTML email templates.

How many emails can Mailster send?

Delivery depends on your server infrastructure.
We have customers who run Mailster on a VPS and send 12 emails per second (> 43.000 per hour).

Do you offer refunds?

Certainly! We offer a 14-day satisfaction guarantee. If you are dissatisfied with Mailster or encounter an issue that we cannot resolve within 14 days of purchase, we are pleased to offer a full refund of your purchase.